Who We Are
Our Purpose is to help our clients deliver 1-to-1 Personalized experiences to their customers enabled by advanced Omni Channel Decisioning capabilities.
Our Mission is to deliver value in everything we do and collaborate with our clients to help them achieve their objectives and deliver substantial business benefits.
Our Vision is to “become the world’s leading boutique consultancy specializing in Omni-Channel Customer Decisioning programs.”
Collaboration is the key to success is our Mantra.
Our Culture is based on our founding principle: Our people love us, our clients love us.
Kalpada brings the most experienced, hands-on thought leaders in the industry.
Decisioning is in our DNA. We are the Decisioning experts!
Our Leadership Team
Jose Martins
President
jose@kalpada.com
Trusted business and technology advisor to some of the world’s largest brands across a multitude of industries, including financial services, telecom/media, healthcare, travel/hospitality, retail, and B2B.
Successful track record of delivering complex, multi-faceted marketing and technology programs and ensuring clients are leveraging their investments in technology to their fullest capabilities.
Key Areas of Expertise:
+ Executive Engagement Oversight and Delivery
+ Marketing Advisory and Program Strategy
+ Real-Time Customer Decisioning Programs
+ Omni-Channel Customer Experience Orchestration
+ Campaign Management & Marketing Operations
+ Cross-Vendor, Multi-Product Solution Integration
+ Marketing Analytics / Intelligence & Data Visualization
+ Organizational Enablement of New Technologies (e.g., Digital Transformation, Cognitive/AI)